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Complaint #56 — Sundar Parthasarathy
Filed: 4 Jun 2012 ·
Address: 1403, Yucca, Nahar Amrit Shakti, Chandivali, Mumbai 400072
On 2nd June 2010, I travelled from MAA to BOM by Indigo\'s 6E-432 (Bkg. Ref. IGEDCC). My complaint is that i was charged extra money (Rs 50/-) for issuing a printed ticket. This extra payment was extracted fromPre, as I had booked an e-ticket on the Internet and I needed a printed ticket from the airline\'s ticket window at the airport - because a printed ticket is needed to be shown as a bonafide travel document to gain entry into the airport.
How can the airline charge extra for providing a printed ticket (the travel document) for which they have already collected the fare?
Hw can we check this unfair practice and protect the interest of the citizens?
Thanking you,
Yours Truly
Sundar Parthasarathy