Consumer Redressal

I booked a packers & movers to transport my household goods from Jamshedpur to Bangalore. I paid for the full load transportation. The goods were loaded in the truck in Jamshedpur on 1st April, 2014. They promised to deliver the same by 7-8 days in Bangalore but I have not received my goods even till today (29 days). Earlier they told that it is getting delayed due to election & then they informed that the truck piston got damaged so they will shift the goods to another truck and deliver the goods. Then we came to know they put our goods in a truck which was carrying some plywoods whose paper was not proper and the truck was seized by forest department, than they told it is seized by sales tax department & they have paid the fine to they and will deliver the goods in 1 day. Now after 9 days they are telling that the truck is seized by the Sales Tax court and they will take the bail and deliver the goods. Please suggest what all options do I have? Is consumer forum a good option?