Consumer Redressal

I had taken a house building loan from SBI Calcutta Main Branch and despite paying EMIs without fail between Nov 2007 and Apr 2013 there was no repayment of principal amount. As a result, principal outstanding on the loan remained unchanged on this loan. According to the loan amortisation schedule, the principal outstanding should have decreased at least by Rs 440, 305 during this period. The Bank also furnished false information by providing a certificate that principal had been repaid when in fact it had not been. I seek compensation of the amount of principal not reduced since this is completely an outcome of the Bank’s error in not repaying the principal amount. The Bank is also culpable of providing false information through an incorrect interest certificate.