Consumer Redressal

I have submitted my micromax handset (6 months old) at a service center in Noida on March 5, 2014 with Job sheet no. N040439-0314-8479948. After so many followups I have not received it back. I was not provided with any service phone for the time being & I have been following up since last 50 days with the team but still didn\'t got my cell phone back. I have escalated it so many times but these people again and again ask me for more time. This is rediculous. I am being HARASSED. I bought it for Rs. 10,000 and now I feel like my money got wasted. Please help me in getting my money back.