Consumer Redressal

Sir/Madam I had launched a complaint with the Hitachi. Service center for the fault in the auto swing panel. The executive came and after looking at the fault said the motor has to be changed and it will take 3 to 4 days to procure. He made me sign a document saying that this would mean that he has visited, I signed accordingly. Today I received a SMS mentioning that my fault was attended and solved thereby my complaint has been closed. When I called back the agency, they said that they have the receipt that my fault has been attended and solved. This is really very unfortunate to be in such a situation after purchasing a reputed brand like yours. I hope you would look into the matter and I would appreciate an early response . My complain No. – 14041901010 Dated:22-04-2014 Name: Manveer Singh Ph: 9868613019, 8447671069