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Complaint #5478 — SANTOSH RAI
Filed: 21 Apr 2014 ·
Address: 24,Apurva Estate,Makhwana Lane, Opp:- Vaman Center, Andheri-Kurla RoadMarol Naka, Andheri (East) Mumbai:- 400069
I purchased Phone (Samsung Galaxy Trend) from Deja-Vu- Trends online on 17th February 2014. I have already paid the payment Rs. 6767/- from Credit card on same day. After 1 month when I not recieve my product Then I cancle the oreder through Customer Care on 10th March 2014, and still I am not recieve my money as yet. I am little frustrate from this company. I am daily trying to get information from there side but no body can help me for this.
Dear Sir,
I request you to please help me.
My Order Details is as below.
[image: Deja-Vu Trends] Hello, Mr. SANTOSH RAI
Thank you for your order from Deja-Vu Trends. Once your package ships we
will send an email with a link to track your order. If you have any
questions about your order please contact us at support@dejavutrends.com or
call us at 1800 3000 1177 Monday – Saturday, 10 am – 8 pm IST.
Your order confirmation is below. Thank you again for your business.
Your Order #100009819 (placed on 17 February 2014 13:02:24 IST)Billing
Information:Payment Method: Mr. SANTOSH RAI
INTERGLOBE ENTERPRISES LTD.
Block-2B, Third Floor, DLF Corporate Park
DLF City, Phase-3
Gurgaon, Haryana, 122001
India
T: 9711070295
EBS Payment Gateway
Shipping Information:Shipping Method: Mr. SANTOSH RAI
INTERGLOBE ENTERPRISES LTD.
Block-2B, Third Floor, DLF Corporate Park
DLF City, Phase-3
Gurgaon, Haryana, 122001
India
T: 9711070295 Free Shipping – Free
ItemSkuQtySubtotal*Samsung Galaxy Trend S7392(Midnight black)*Galaxy Trend
S7392-(Midnight black)1Rs. 6,015.11 Subtotal Rs. 6,015.11 Shipping &
Handling Rs. 0.00*Grand Total (Excl.Tax)**Rs. 6,015.11* VAT 12.5% (12.5%)
Rs. 751.89
Tax
Rs. 751.89*Grand Total (Incl.Tax)**Rs. 6,767.00*
Thank you again, *Deja-Vu Trends*
On Thu, Apr 3, 2014 at 2:11 AM, Deja-Vu Trends Customer Support wrote: