Consumer Redressal

I received a microwave oven from my one of the relative as a gift of my marriage.When i open that gift i found that his door is not completely locked and plates are also not in moving condition so that i contact to customer care for repair of my appliance. I register a complaint no. through Bajaj telephone service on 3rd of April\'2014 whose no is 4409269 but till date it is not solve.I never expect this kind of service from a very big company like Bajaj,It is really a cause of upset for a regular consumer.I was tried so many times to contact his service station to solve my problem but nobody cares about it.From his help line i got the no.9594348400 this no is mostly out of network and when it is in network,they are not provide any satisfactory answer to my query. Also,second no. is 02265123370 this no is always switched off. Now,i called again and again to customer care no. 02241280000 but no one can provide the solution. I request you to please solve my problem asap .