Consumer Redressal

I have brought 5 pair of kurtas from \"Ibadat\" 2nd floor, MGF Metropolitan Mall, MG road, Gurgaon Haryana -122001 on 29-Apr-14. Before making the final payments for the kurta, I did ask the store manager about the quality if clothes and what if anything goes wrong..the manager convincingly told me that \"anything happened to the clothes in 6 months we will refund the amount\"..One of the Kurta( referred as the Blue Kurta hereafter) which I wore just once, had issue as detailed below: I have washed the kurta for the first time on 2nd Mar-14 and After one hand wash the blue, the arm pit area got faded and when I went to the shop manager( on 3rd Mar -14) along with the copy of the bill and explained him the problem , he told me that this is not his problem as no other portion of the cloth has this problem. After requesting him to refund the money several times at least for the kurta for which the print is faded( blue kurta), he refused to either refund or replace the kurta. We also talked to the store keeper( the owner), he told me that it is the PH level/Hormonal problem in my body which has led to fading of the cloth and he will not be refunding any money for this kurta. However with lot of discussion, he refunded the money for 2 other kurtas brought from him, which were new and was not being wore by me. Apart from that the behavior of both the store manger and owner was very much discouraging and very adamant.