Shopping Mall
Active
Complaint #5286 — ROMESH AGARWAL
Filed: 8 Apr 2014 ·
Address: 88, VISHNU LOK COLONY, KANPUR ROAD, LUCKNOW
I have visited at Phonix Shopping Mall, Kanpur Road, Lucknow on 08.04.2014 at about 2.00pm. I have purchase food items from Aryans, a food Plaza Counter of Phonix Mall. Alongwith Food items, I have purchase a cold drink pet pack of 500ml MRP of Rs. 30.00, but the shopkeeper charges Rs. 35.00 plus VAT charges, Service Charges etc. (Total value of Cold drink charged Rs. 41.41 including 12.5(VAT) + 1.5 (SAT) + 4.944 (S.TAX) % instead of Rs. 30.00. When we asked to shopkeeper, they reply we are charging about our system and given me a Cash Memo No. 495 dated 08.04.2014 at 16:38 PM. The TIN No. of shop is 09650000979 and cell no. is 9415500056. Please redress my complaint with shopkeeper and advice him to not over charging of other customers.