Consumer Redressal

I HAD BOUGHT MOTO XT 1033 ON 6-3-2014. GAVE IT FELL DOWN AND ITS DISPLAY GEL CAME OUT. GAVE TO BORIVILI SERVICE CENTRE FOR REPAIR ON 12-3-14.THEY PROMISED ME FOR REPAIR TILL 19-3-14. THEY DID NOT REPAIR. I HAD CALLED THEM REPETITIVELY FOR 8 DAYS BUT ALL IN VAIN. THEN I CONTACTED THE HELPLINE NO 18001022344 THEY PROMISED ME THAT THE PHONE WILL BE REPAIRED BY 4-4-14. COMPLAINT NO 140327/013126. WE WAITED TILL 4-4-14. STILL NO RESPONSE FROM COMPANY NEITHER SERVICE CENTRE. WE CONTACTED REGIONAL MANAGER ashish patil 9324395043. HE AGAIN PROMISED THAT BY 7-4-14 IT WILL BE DONE. TODAY WHEN I CALLED UP SERVICE CENTRE THEY ARE NOT READY TO CO-OPEARTE. EVEN MR. ASHISH PATIL IS NOT PICKING UP HIS PHONE. NOW, I THE UNDERSIGNED WANT TO FILE COMPLAIN AGAINST MOTOROLA FOR UNDUE HARRASMENT AND MENTAL TORTURE, NO SERVICE AND FAULTY PHONE ISSUED TO ME WHICH IS IRREPARABLE.