Consumer Redressal

My Account was being debited for goods not purchased by me against an EMI Card of Bajaj Finance Ltd., Pune. My card was swiped for purchase of a laptop and laptop accessories. I was informed by the company that they would look into the same, but in the meanwhile my EMIs were being debited. The advance two EMIs were paid by the person who misused my details. The documents have not been signed by me, despite the fact the EMI amount was being deducted. I even lodged a complaint with the Banking Ombudsman who informed the company to redress my grievance but the same has not been done till date. Now it is a year since my card has been swiped and the EMIs collected from my account, but still my problem is not solved. I request for a refund of my dues since the documents were not signed by me and I have not purchased the goods. Kindly look into and revert to me. I have got supporting mails for correspondence done with the company as well as the RBI Ombudsman. Sharon