Consumer Redressal

Hi, I , Gaurav Sawhney, owner of a Maruti car registration number DL 6C L 5158. On 2nd of march my car met with an accident and came to your body shop for repair. The car was damaged from the front door and the front portion and I was attended by Kishore and Mr. Negi from your body shop. They both assured me that the vehicle will be delivered back to me in next 5 working days maximum. I have started following up with Kishore form 4th March 2014 for my vehicle who has right from the day one has started giving me excuses for the delay. There was no response from him ever, except his only call that I received on 6th March 2014 stating that one of the plastic component of the vehicle has not been approved and I need to pay around 1200 rupees for that, to which I agreed dutifully. I requested him to release the vehicle to me as soon as possible, to which he agreed. However, since then I have never ever never ever never ever never ever received any call from Kishore nor Negi