Telecom
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Complaint #5202 — Pragnya B
Filed: 3 Apr 2014 ·
Address: All India Institute of Speech and Hearing, Mysore, Karnataka
I am using Tata Docomo telecom services on my phone, and I recharged my phone on 17/3/14 for Tata Docomo 3g Internet package of Rs128. My recharge was shown to be successful, but I did not get any 3G network on my phone. There is not even consistent 2G network. I called and asked their assisstance several times, even went to their service centre, but all in vain. They keep stalling my complaint, and whatever technical assisstance they have provided have been of no use. Its 3/4/14 today and my plan expires on 16th April, and till now I have not been able to avail any services. I am really frustrated and convinced that there will be no assisstance from the Tata Docomo, hence I am lodging this complaint. I request you to kindly look into the matter. Thankyou