Consumer Redressal

I booked my luggage from Bangalore to Panipat on 11 March 2014 through Bhardwaj Packers and Logistics, Bangalore.Initially they send highly untrained people to pack my belongings which somehow i managed to packed it properly.At time of pickup they asked more money than agreed before by their guy named Vishal 9035062877 by adding insurance, octorai whose receipt they didn\'t given to me They promised to deliver it in max 10 days . When i called them on 21 March asking to update the status of delivery which they said it will be delayed due to holi and deliver on next Wednesday, When i called them back on Wednesday they said it will deliver by today night which never happened and they stopped taking my call and after i tried with different number they always provide false information. Finally i have to go to gurgaon to get it delivered and after delivery i found lot of stuff like shoes and bag full of books missing and other stuff was also in damaged condition Vikas Sharma