Consumer Redressal

Dear Sir Earlier I was customer of Airtel since 1997 till Dec\'13 then i port this no to Vodafone due to non availability of 3G facility with Airtel. I had visited Bangalesh on 28th Mar\'14 on an official visit& activated International Roaming for which I deposited Rs. 3000/- as Security. on 29th Mar in the morning Rs. 5000/- also deposited. Then on 29th Mar evening in Bangladesh all my services were stopped by Vodafone bcoz till than my billing amount became abt Rs. 14,488/- by giving a simple sms. If they would have initimated me over phone call then i can make arrangements to deposit the money. Sir, I am working in a MNC as a Vice President & Rs. 10,000 - 20,000/- is not meaningfull for me when I am touring for such a big company. With such a long period with Airtel, I never faced this type of problem even when i travelled to many countries. Due to this i have incurred loss of Rs. 3 cr due to this bullshit service by Vodafone We request you kindly look into the matter & oblige.