Consumer Redressal

Dear CRF, as a tata Docomo customer i faced so many problems because of their bad customer care support. issue1:: they cheated and told lies about 3G internet in Mysore issue2:: requested for my plan change in the month of dec 2013.but they did\'t changed till i asked in feb 2014,they charged the same ammount for the month feb though it is their problem. issue3:: barred my out going because i used internet beyond the limit, with in minuts i paid the amount, but they took one and half day to activate my out going fecility. i contacted them more then 6 time with in these time. most of the times basic leval reprasentatives provide 99% false information and if i asked again and again they forward the call to next leval person, they simply start argument and finalizes that every thing is our problem. earlier i used BSNL, through the carrier idid\'t faced this kind of problems. because of this docomo my time and mony was wasted. please look into this and iam always ready to provide any kind of information at any point.