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Complaint #509 — ELDO VARGHESE
Filed: 26 Dec 2012 ·
Address: parappattu,kottapady po,kothamangalam,ernakulam district,kerala state
TATA EXPERIMENTING SECONDARY CLUTCH CYLINDER THROUGH THEIR VALUED CUSTOMER FREE OF COST.MY TATA INDICA VISTA QUADRAJET DIESEL WAS BREAK DOWN BY FAULTY VALEO SECONDARY CLUTCH CYLINDER AFTER RUNNING 20000 KILOMETRE.THERE WAS NO RESPONSE FROM CONCORDE MOTORS,ERNAKULAM.AFTER SEVERAL HOURS A LOCAL WORKSHOP REPAIRED IT.IS THERE ANY VALUE FOR MY 5 LAKH RUPEES THAT TATA RECEIVED.TATAS NEW MANAGEMENT STRATEGY IS \"SELL THE PRODUCT AND FORGET FOREVER THE CUSTOMERS BECAUSE THE SAME CUSTOMER WILL NOT PURCHASE THE VEHICLE FROM TATA DUE TO THE POOR VEHICLE QUALITY.\"