Consumer Redressal

i take a loan from indusind bank Bahadurgarh branch for a two wheeler in 2011 and its installment was clear and i want to renew my NOC . so i have submit 500 fee for renew new NOC on 24-01-14 and bank representive Mr. Surya prakash promish me that NOC is renew after 20-25 days .but today 3 months to gone but i have no received any NOC .I contact many time to Mr, surya prakash but every time he ignore my request. i am getting many problem due to this NOC .so please take a required action against Indusind bank. My account no-HDG00869H Fee Collector- Mr, Surya Prakash R15475A HHT Code-62065