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Complaint #507 — Swati Sulabh
Filed: 25 Dec 2012 ·
Address: 3997, Sector 23, Gurgaon
I got a call from Country Club 2009, that I have won a free gift voucher of 6 nights 7 days for free accommodation. And then I went to their office at Sahara Mall, Gurgaon. At their office we were shown presentation and explained benefits of membership. The photo of the location and decoration was also shown by them. They offered us 30 year Membership Scheme. According to this scheme, we get the vacation & we will get certain benefits.
We paid 1,50,000 for this membership. For more than 3 years now, we have been inquiring, by when they would have they club open in Gurgaon for us. They have never given any firm date. e have paid annual charges for last 3 years. We have never take any vacation, nor visited any of their club facility. We feel cheated by Country Club. For past few month we have been requesting them to cancel our membership and make the refund. Recently they have replied that they will not make any refund. We want our money back.