Consumer Goods
Active
Complaint #5057 — Arindam Das
Filed: 21 Mar 2014 ·
Address: 72 godar Bagen G.T. Road Chatra Serampore Hooghly pin712204
I have purchased Hitachi “i-clean “(model no RAU518IUD) 1.5T split AC on march 2013 from Hitachi E-shopping and the 1 year warranty valid up to 21th march 2014. I am facing the various problems from last year October like inadequate air flowing, bad Sound from indoor unit etc. which I informed to the serampore service center after second service from their end. 12th march again I complained to customer service regarding the same problem that my AC is not working and again company send their technician to my place and he said some problems happened in the PCB. Then he took the PCB along with Remote and gone. After that they are not responding to change till now. Several times I spoke to hitachi customer care and serampore service center but they are telling, it will take time to change. So this is my earnest request to you please look the matter and do needfull because I cannot understand what to do or where to go for solve the problem.