Consumer Redressal

Hi, My Bajaj Majesty Water Geyser bought on 09-Nov-2013 went faulty in 23-Nov-2013 & it took them a month to replace the faulty geyser against complaint no. 3581014 despite several follow ups. Just after almost 1.5 months again on 17-Feb-2014, the same geyser started leaking heavily & I logged another complaint no. 4127497 on 17th Feb 2014. However, no one turned up for 4 days. Then I called up Bajaj Electricals customer care & was given a fresh complaint no. 4152499. The engineer turned up after 6 days after escalating the matter to Mr. Lalit Pant (Services Head North)& Mr. Sunil Kaushik (Gurgaon Services Head)repeatedly & took the geyser for replacement. Since then I’m running from pillar to post to get it back but noavail. I have no faith left in Bajaj Elects. & their service & need my money back along with interest & compensation for harassment for over 4 months for entire family getting sick for using cold water, their treatment & several followups. Regards Ajay Kumar