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Complaint #4969 — Kumar Saurav

Filed: 15 Mar 2014  ·  Address: Sector 9 , Gurgaon
My data card number is 9311907405. My Billed amount till the month of Feb\'14 was Rs 1615 . I received a call from one of your vendor \'Krishna Services\' for collection of dues on 3rd Mar\'14. I asked them that i would like to discontinue my services as they were completely unproffesional on call and were calling late in the evening.The name of the agent was Raunak and was calling from his personal Mobile number - 7840087839.I asked him why my bill was high as I haven\'t used my data card at all in Feb\'14. He said that he can see that and later took approvals from his supervisor and advised me to pay Rs 1100 and promised that my data card will get active and sent me a email confrimation on 8th Mar for the same. I made the payment on 9th Morning , however card did not got activated. I called up Reliance customer care they said card cannot be activated as some amount is still due. I called up Krishna Services, they said I need not pay anything and they will get it activated by evening. Today is 15th Mar and my data card has still not been activated.

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