Consumer Redressal

I had purchased Samsung Galaxy,DUOS (Model No. GT-S-6102) on 12thNovember 2012 from Lucky Mobile Centre, Dahanu, Dist.Thane, Maharshtra. But some problem occurred with the mobile handset and I surrender my handset to Samsung Service Centre at Boisar, Dist.Thane, Maharashtra for repairing . After 10 days Samsung Boisar centre told me that they have changed the mother board. Two months later display problem occurred as only white screen was appearing. Once again mobile was surrendered to Boisar Service Centre and they told me that Screen need to be change. Meanwhile Guarantee period was over and they told me that the Screen need to be changed and the cost of repair will be Rs.3500/-. Meanwhile I had made online complaint with Samsung and its Delhi office has advised me to submit my handset to Boisar Service Centre. I have submitted it once again on 15.01.2014 and they demanded me Rs.1600/- as repair charge. The mobile handset is still with Service Centre. I am extremely feel sorry fo