Consumer Redressal

TODAY WE COME TO KNOW THAT ALL OF SUDDEN OUR BILL CROSSED THE LIMIT OF Rs.13,500/- WHERE AS WE ARE USING CONNECTION WITH BROADBAND SINCE LAST 8 YEARS IT WAS NEVER EVEN CROSSED 4,000/- ALSO WHEN WE TRYING TO REGISTERED THE COMAPLINT ON 18002663030/18002661111 BUT NO ONE IS READY TO LODGE THE COMPLIANT FOR THIS AND ALSO WHEN WE TELL FORGOT ABOUT BILL ATLEAST LOCK COMPLAINT FOR MISUSE OR CROSS CONNECTION THEY ARE NOT LISTNING THE SAME WE ALSO LOGGED COMPLAINT ON THERE E MAIL ID 3030@tatatel.co.in BUT NOT HEARED ANYTHING WE ALSO REQUESTED TO EITHER SWITCH OVER OUR PLAN OR STOP THE CONNECTION IMMEDIATELY BUT NO RESPONSE PL. NOTE OR BILL CANNOT SHOOT UPTO SO MUCH AS OUR INTERNET USE IS A REGUALRLY STADY AND SO WE ARE GEETING STADY BILL OF Rs.2-3 THOUSAND. PLEASE HELP ELSE THEY WILL FORCE US TO PAY WRONGLY RAISED AMOUNT FORCEBALY NILESH SHAH