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Complaint #4746 — Swarjit Das
Filed: 28 Feb 2014 ·
Address: —
Hi, While booking ticket in Indigo flight, my name was wrongly printed due to my fault- (the surname became wrong). The airline T&C before booking itself says, names cannot be changed.
I have written to airline for reconsideration & address the issue as exceptional case since
a. the travel is in June and ticket booked now
b. within 24hrs of booking we have realized the mistake and raised complain.
The mistake is \"Swarjit Mazumder\" should be \"Swarjit Das\", surname.
Could this be considered under any circumstances. I have some mails records to Indigo and my travel ticket with me.
Best Regards
Swarjit Das
+91 9686655008