Consumer Redressal

i would like to tell you that i have submitted my phone at micromax mobile service centre at moradabad and with details of problem being occuring..please see to it that you people do not keep it for long as i have purchased such an single phone throughout my life upon request of my siblings.and i am a disabled man who cant conversate and make trips to centre always.if possible change the entire set as again those people will repair and again it will have problems as my neighbours have told me..now as for a month they have taken the mobile alreadyproblems are :battery backup,phone getting over heated,processer getting hanged up,sometimes camera becomes unfunctional. service centre name:m/s aarush world link g-19 chhadha complex gmd road moradabad -244001 ph:0591-2970141 email:aarushworldlink_moradabad@mmxcheckpoint.com docket no:HISBB jobsheet no:/request no:*N040430-0214-8133598* and now upon so many requests and mails they are saying they willfollow procedures also the service ce