Consumer Goods
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Complaint #4656 — ANEESH K C
Filed: 23 Feb 2014 ·
Address: NO-3,GROUND FLOOR,1ST STREET,SBI STAFF COLONY,NEAR OLD APPASWAMY HOSP, ARUMBAKKAM, CHENNAI - 600106
I BOUGHT A MOTOROLA WX280 MOBILE WITH IMEI NO 351558040068258 FROM EBAY THROUGH OPTIMASMART SELLER(SUNSTRIKE TELECOM PVT. LTD)ON 30/05/13 WORTH 799 WITH ORDER NO 33772688193 WITH 1 YEAR WARRANTY AND STATING THAT ITS A GENUINE PRODUCT. WHEN I APPROACHED MOTOROLA SERVICE CENTER ON 23/11/2013 FOR SERVICE, THEY SAID ITS OUTDATED MODEL AND IT SHOULD NOT BE SOLD IN MARKET AND MOTOROLA DON\'T COVER WARRANTY. I AM A VICTIM OF THIS FRAUD BUSINESS AND WHEN I CONTACTED EBAY,THEY SAID THEIR CONSUMER PROTECTION IS ONLY FOR 30 DAYS AND SINCE ITS PAST THAT TIME, THEY SAID I SHOULD CONTACT SELLER. WHEN I CONTACTED SELLER THROUGH MAIL, THEY CALLED ME AND SAID THEY ARE AUTHORIZED DEALER OF MOTOROLA AND THEY WILL TRY TO SOLVE THE ISSUE. BUT TILL NOW I DID NOT GOT ANY REFUND OR SOLUTION.I SPEND MORE THAN 500 FOR THIS PARTICULAR ISSUE. I NEED YOUR HELP TO GET THIS SELLER FOR SELLING OUTDATED MODEL IN THE NAME OF WARRANTY AND CHEATING THE CONSUMER.