Consumer Goods
Active
Complaint #4629 — Sumit Kharche
Filed: 21 Feb 2014 ·
Address: —
Dear Sir,
This is to bring to your kind notice that I have literally been harassed financially and mentally by the Dell management. This type of service quality is not expected from the world renowned Dell.
This is Sumit Kharche and I have purchased Dell Inspiron 15z on 07/05/2013
SERVICE TAG : 7YZQXX1
I would like to beautifully articulate the harassment:
My motherboard was replaced 3 times.
I request dell management to look into my case and do either of three:
1. Start the production of my laptop model. I don’t know how you do it. It is your problem. Why should I suffer ? I want my model of laptop to be replaced
2. OR Give me my money back with 15% interest. I deserve this 15% interest rate as I have been harassed so many times by so many of your employees.
3. OR Give me an upgraded version of my series. I don’t care how much it cost. It is your fault. Either party has to bear a loss. Why should customer bear a loss even though dell management is at fault.