Consumer Redressal

Respected Sir/Madam, I would like to inform you that I had purchased a product named:- HD Button Spy Camera 8GB Expandable from rediff online shopping on 07/02/14. The order number is:- 9139442 and transaction number is:-20126715 and the cost is Rs.1074. The product that they delivered to me was defective. I called at the rediff online shopping customer number several times, but they did not respond, I also mailed them twice at their customer support email which is shopsupport@rediff.co.in but no reply is given till the date. So, I would be highly obliged if you consider the matter as early as possible. Yours sincerely, Aviru Bhattacharjee