Consumer Redressal

I\'m an HDFC account holder and I used SBI ATM for cash withdrawal.A success receipt of the transaction popped but no cash was dispersed.Receipt still with me.I visited SBI and they told to contact HDFC. So I logged online complaint with HDFC.After few days,HDFC executive told that SBI is saying it was a successful transaction,so HDFC cannot pay you the money.I want to log a complain against SBI that if the cash was not dispersed how can the ATM give success receipt.There must be some system or calculation within the ATM machine by which they can find out that the cash was withdrawn or not. Below are the required details: HDFC A/c No.-00011140105148 HDFC Branch-Tulsiani Chambers,Nariman Pt. SBI ATM Location:Batala,Punjab-143505 Transaction Date:3/12/12 at 9:07a.m ATM ID:S10A000616002 Transaction ID:7892 Amount:Rs.3,000 HDFC Complain No.:509872 Complain Date:4/12/12 Revert Date:13/12/12 What can be done?