Consumer Redressal

Dear Consumer Redressal i have ordered a Ubislate tablet 7cZ at a cost of rs 5500/- from M/s data wind the product was ordered online by me. the company supplied the product on 16 Jan 14 at visakhapatnam but to my surprise the product charger was defective and non functional and the device when charged through my laptop also didnot got charged i contacted the firm and informed about the defect they told me to send it to amritsar (Punjab) for repairs with brand new device which they send it to me was defective i told the firm to refund my amount and i have send the device by courier on 29 Jan 14 but since then the firm has not send any mail all the mail correspondences with the firm are mentioned below:- i request you to assist me in solving my problem i want to fight it out with the firm regards Muralidhar Reddy From: \"chenna muralidhar reddy\"<c_muralidhar_reddy@rediffmail.com> Sent: Thu, 06 Feb 2014 20:01:44 To: \"Tech Support\"<techsupport@datawind.com>,\"refund \"<refund@dataw