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Complaint #4557 — Mahesh Kumar Lakhmani

Filed: 17 Feb 2014  ·  Address: 175 Block G New Alipore. Kolkata- 700053
LG fridge model no GR362M. On inspection it was detected that the compressor needed to be changed. It was changed upon payment of Rs 4871 on 10.2.2010. Till September 2010 after regular complaints it was understood that the compressor was defective. In the meantime the fridge was taken to the workshop but the complaint persisted. I was made to make further payments of Rs 231 and Rs 837 but with no result. Finally after full assessment I met Mr Rahul, a senior representative who informed me that this compressor which required gas was banned by the govt. Hence this compressor was discontinued and in spite of that this was given to me. Mr Rahul had assured me all the above mentioned amounts will be reimbursed upon confirmation from Mr Amit Chatterjee of South End Service which is no more their franchise. So far nothing has been done. All the relevant documents/communication will be presented at the time of hearing. I also claim compensation of an equal amount and interest @ 21 %

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