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Complaint #4546 — Sandeep Raghuvanshi
Filed: 17 Feb 2014 ·
Address: A-801 , Orchid Suburbia, Kandivali West Mumbai 400067
i had traveled on Jet Konnect Flight No 9W 7035 on 22 Dec 2013 from Mumbai (BOM) Bhopal (BHO); along with my wife and daughter for my grandmothers funeral.
I had paid an hefty amount of over 40000/- for this tickets as it was important for me to attend the funeral. However, flight got delayed by over 4 hours citing reason as bad weather. Their was no communication made to me informing delay before the actual time of flight departure i.e. 5.30 am in the morning.
For the entire 4 hours delay, no one from your staff gave reasonable answers for the delay. In-fact,passengers had to show agitation by gathering around the boarding gate so that jet team could listen to us. Their was no support service offered by Jet staff not to mentioned they being rude
I had booked the 5.30 am flight being very costlier so that i could reach in time. Otherwise; i could have booked your alternate flight to indore and reached BPL well before. I am seeking refund of airticket amount.