Consumer Redressal

This is regarding complaint raised with Whirlpool, I raised a complaint with whirlpool where my machine was not getting STARTED. I raised a complaint with Whirlpool: and they had sent the person at my Home, There was some loose connection, and in just 5 mins the machine was working... However the person(engineer) unscrewed my machine, and for no effort except for unscrewing the bolts and screws , the person asked me Visiting Charge, I paid him 300/- for visiting. After he went, I check that Screws were open and lying on Side, and the mechanic had not screwed the screws, and they were lying on side of machine. I called him and he said that he will come. For 20 days this engineer did not come, I raised a complaint with WHIRLPOOL after 20-25 days , and I was promised that engineer will come to tighten screws of the machine. I was not charged for the visit, the person (engineer named Naved from ARIAN and WHIRLPOOL) tightened the screws of the Machine and closed the open board on the back. But this engineer created new problem in the machine within 30 days warranty period, and he refused to work on the problem; and asked me to call WHIRLPOOL. I allowed him to go and called up Whirlpool Customer care, asking them, that this NEW error is created by Whirlpool Mechanic named Navid from Arian (a FRANCHISE of WHIRLPOOL) My complain no is still Open and WHIRLPOOL is not helping me. Service Request number: HR1112007084 raised on 24th Nov Another Service code raised when Agent refused to come and misbehaved on phone: Service Request number: HR1112007250.