Consumer Redressal

Hi i am sagar from kolkata...On 15 July 2013 i bought An Gionee GPad2 for Rs 13,000 ....and suddenly its started to show some software problems.... but i was ok with it...on 24 December suddenly my phone\'s camara showed a massage \"Camera could not be connected \" so on 26 December i went to the service center they took and after calling them 10 times as i have an urgent work out side city they gave me the repaired phone back on 04/1/2014...it was working properly but again from 6 jan its again showed the same camera probel and in additional its couldn\'t connect the WiFi,Bluetooth and WiFi hot spot ...so i immediately called the center and reported it and after returning i went there and submitted the device on 05/2/2014 and they said that they are sending it to the main service center which is in delhi and it may take 10 days...so i asked they to provide me an substitute phone on which i can continue my work ..they said its not possible ...and asked me to call on monday 10/02/2014 ...