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Complaint #4489 — Ajitesh Singh
Filed: 12 Feb 2014 ·
Address: Quarter no 3, Type-5, IMD Colony, Pashan, Pune-411008
I bought sony vaio f15319 from croma aundh on 15/1/14(INVOICE NO. SLF02A011020066822). They told me that the laptop will cost me Rs65000 along with some free accessories. But when I checked the bill the laptop cost was Rs63957 and I was charged for three accessories(1 Croma 4 port usb hub and 2 targus wired optical mouse) which were supposed to be free.
So basically they tricked me into buying these accessories by mentioning the cost of laptop Rs 65000 which was supposed to be Rs 63957 which were supposed to be free.
It has been nearly a month their customer care just gives me the complaint no. and no reply comes from them from 10-20 days.