Consumer Goods
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Complaint #4486 — Vandita Bothra
Filed: 12 Feb 2014 ·
Address: —
I bought a samsung S3 from a shop Track in, near Metro cinema,Mumbai. It gave me a bill and a sealed box and everything. After 6-7mths my display broke so i went to the samsung service centre to pay n fix it since physical damage is not included in warranty. But the people there told me that this piece isnt indian originated bt a south korea piece hence they cant do anything abut it even though im willing to pay for the display. When i went to the guy he wasnt willing to give me original indian piece, he said he will fix it for me but its been more than 2.5 weeks and he has still not responded about the time it will take to fix it. im stuck please help.