Consumer Redressal

Dear Sir, I am working at overseas. I bought a Flat addressed E-206, Brindavan Apartment, 67 Cross Raod, New Washermenpet, chennai-600081 with Advaita Homes / Ms. Pratishta Associates located at Mylapore, Chennai. The builder committed us will provide the flat for possession on end of 2012/ Beginning of 2013. After our continuous communication by phone and mails follow-up the builder said will handover May/2013. Accordingly I come to Chennai to see the flat condition. During the time the flat was completed and still pending for flooring, painting, doors, windows, and other external fittings not done. Then the builder confirmed that in a 2weeks they will finish and handover. Therefore, I extend my leave with loss of pay and followed up. But they did not complete as promised. Then I return to overseas for my work. Then I received the Handing over possession notice from the builder on end of June dated 21-June,2014. With respected to possession notice, I requested to my relation to see the condition, But they said still some works incomplete and found improper works. Accordingly I highlighted to them about the incompletion and requested photo report by mail if completed. But, they did not send me any feedback about the improvement or completion. Only the builder sent to me the draft handing over possession agreement and requesting final payment 5%. Based on their phone communication I again fly to Chennai on 01-February, 2014 to arrange the House warming function. I visit the condition and I found the quality of finishing very bad. The laid down flooring tiles found up and down, the wall finishing very poor, the doors and very poor quality, the electrical and sanitary fittings and other amenities are not as per development agreement condition. Then I was very frustrated and asked them they said they will provide this condition only and similarly they gave to other flat customers also. Since I am the Quality Control Engineer I am not able to acknowledge this quality condition and pointed out one by one about the damages, defects and poor quality. But builder delayed me to rush for the house warming plan. Then I cancelled my house warming. And requested them to provide as per development agreement and as per standard quality. But they ignoring my request. Please advice.