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Complaint #4395 — DHANANJOY KUMAR BERA
Filed: 6 Feb 2014 ·
Address: 19, MEHTA ROAD, BUDGE BUDGE, KOLKATA-700137
Standard Chartered Bank issued to me in 2001 a Smart Credit Card No.32405055173 and allowed some credit on it. The Credit Card Loan was fully repaid by 28/08/2005. All of a sudden in the 1st week of Dec-2013 (after over 8 years) someone from SCB phoned me and asked for payment of Rs.14,358/= remaining outstanding from me. On 17th Dec-13 when I approached State Bank of India for a Car Loan I could come to know that SCB reported on 31-10-2013 to CIBIL that there was a written off of Rs.14,358/= overdue amount on \"Other\" Loan A/c and SBI declined loan. When contacted SCB at 19 NS Road, Kolkata-1 they again collected from me Rs.14,358/= with assurance to provide me clearance certificate. In the meantime I found all evidences and money receipts for full settlement of the loan and provided it to SCB. But till today SCB is neither giving me any Statement of A/cs and returning me the excess amount taken nor any clearance certificate. I appeal for appropriate remedies and compensation.