Consumer Redressal

Respected Sir, I beg to infom you that I have purchased one Computer Mother Board from “Matrix’, 45,N.S.B. Road, Raniganj, Dist- Burdwan on 31/12/2013. It is found faulty in its first use. I went to the shop with the Mother Board on 02/01/2013 and tried to describe the fault but the owner of the shop did not want to listen to me and straight denied to give me any service also he behave very rough with me. In this connection I want to apprise you that the shopkeeper gave me one year warranty of my purchased. Therefore, I request your good-self kindly look in to the matter and arrange to change my Mother Board or refund my money. Thanking you, Yours faithfully (SANTANU ROY)