Consumer Redressal

I had bought a silver pack subscription of Reliance Digital TV on 1 September, 2013 for 6 months which amounted 1189. But now the Reliance TV customer executives are telling that you have to call us and state that you have made a recharge for 6 months. It was not mentioned anywhere in the brochure or in the site that a customer has to call back after a recharge. They have revoked the pack 1month prior now and asking to recharge again. Please resolve the issue and let me know what should I do.