Telecom
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Complaint #4355 — Lavanya Srinivasan
Filed: 4 Feb 2014 ·
Address: Old no 5, New no 2, 63rd Street, Ashok Nagar, Chennai -83
For Number 9600450748, tried net recharge (transaction id 122920778 ) on 22nd Jan 5.42am. Amt debited but recharge not done. Hence on 23rd jan raised complaint with airtel customer service. They said that amt would be credited in 5 days however that did not happen hence called and spoke with Diwakar in airtel customer service on 29th Jan at 2.51am and raised Complaint# 2012932214400 for crediting 126 to my account. He mentioned it would take 72hrs. Ideally amount should have been credited by 3th Feb. It is still not credited. It is only adding to our mental agony. Need this to be addressed immediatelyand penalty paid for all these.