Telecom
Active
Complaint #4344 — Debojyoti Banerjee
Filed: 3 Feb 2014 ·
Address: —
I am using a TATA photon Device for Net connection. Usually I got some bill of rupees 500 to 590. But from the month of Nov 2013 the price is coming 650 to 730. So many times I have called to customer care. But they didn\'t bother about that. I went to their retail shop and came to know that they change the plan. They didn\'t inform me about that and they denied to take complain. I am stuck in this situation. Monthly basis bill is coming with this gradually increased amount. I didn\'t paid a single penny. I have clearly told them that please send me the bill with my plan which I have signed with you otherwise I will not pay. From that time period I am not using that device. Please let me know what shall I do.