Consumer Redressal

PLEASE CONSUMER FORUM HELP ME AND I AM WRITING THIS MAIL TO MICROMAX ALSO....... Respected Micromax Team, I would like to inform you that i have bought a micromax A34 mobile on 4nov 2013 from OM VIBHUTI COMMUNICATION 13-14 c/o= Mobile magic nashik road 9823379794 after 7-10 days the mobile was getting hanged and not working properly then i submitted to service center as mentioned above within 2 days they repaired and call me sir your mobile is working good take it, i came and then take it. IMEI NUMBER=911326551486803 ,IMEI2=911326551486811 SN NO.V02755132424159 Within 2 days same thing happened mobile is hanging up automatically switched off is there when not in use and bla....bla ba,,,,,,,useless micromax........mobile phone...... Then i reported to same service center but resolution given BY SERVICE CENTER WAS SIR THIS TYPE OF MODEL NUMBER IS HAVING SAME ISSUE ALL THE CUSTOMER ARE HAVING SAME PROBLEM? my ISSUE IS THAT THEN WHY? AT FIRST TIME HE DO NOT HE INFORMED ME FIRST TIME