Consumer Redressal

SAMABAYIKA RASHBEHARI CENTRE:AN ATTENDANT NAMED NAREN HAS A VERY UNCALLED FOR ATTITUDE TOWARDS THE CUSTOMERS VISITING THE STORE. HE LAMELY REFUSES TO REPLY TO ANY SORT OF INQUIRIES THAT ARE ASKED TO HIM AND WHEN ASKED REPEATEDLY HE INSTEAD REACTS WITH ABUSIVE LANGUAGE SAYING THAT HE CANNOT REPLY WHEN DOING ANOTHER JOB. IS THIS THE WAY A GOVERNMENT EMPLOYEE REACTS TO A REGULAR CUSTOMER IN A WELL EDUCATED SOCIETY? HE LATER DARES MY MOTHER TO DO WHATEVER SHE CAN . HOW DO SUCH ILL-MANNERED PEOPLE WORK IN A GOVERNMENT STORE MEANT FOR CREATING MORE EASY SHOPPING FOR CUSTOMERS? SOME STRICT ACTIONS A VERY MUCH NEEDED TOWARDS THIS MAN AT THE MOMENT IN ORDER TO PREVENT FURTHER HARASSMENT TOWARDS THE CUSTOMER WHO ONLY ASK FOR HELP BUT ARE REWARDED WITH ABUSIVE LANGUAGE AND IRRELEVANT HASSLE! MOST OF THE FELLOW WORKERS ARE ALSO HABITUATED WITH HIS REGULAR QUARRELS WITH CUSTOMERS HENCE ASK THEM TO IGNORE HIS ILL ATTITUDE. I\'LL BE GLAD IF SOME STRICT ACTION IS TAKEN SOON TOWARDS THIS NUISANCE.