Consumer Redressal

Dear Sir/Mam I want to convey that my broadband bearing telephone number 0191-2463043 is not functioning properly since ten days ,we have already registered complaint via customer care and as well as the concerned officer sdo channi himat via complaint number 1004007013,dated 24-01-2014, even than broadband is not yet restored by the bsnl organization jammu ,while as we are the customer of this company since 1996 and are paying fee and rent charges regularly.Moreover the concerned officer was requested time and time again for the change of telephone wireline as the telephone wireline has exhausted its life span.But concerned authority is not bothered about the matter.In view of the above the proper action must be taken.So that we may not feel inconvenience near in future.