Consumer Redressal

PURCHASED NOKIA ASHA 302 FROM AUTHORISED DEALER \"CORONATION\" AT JORHAT(PH NO 03762320032) ON 13/09/2012.BUT I OBSERVED FROM NEXT DAY ONWARDS IT HAS STARTED GIVING PROBLEMS (SWITCHING ON AND OFF AUTOMATICALLY,VERY LOW BATTERY BACK UP).AS THIRD DAY WAS SUNDAY I WENT TO DEALER ON 4TH DAY ASKED FOR REPLACEMENT OF MY SET.THEY REFUSED AND DIRECTED ME TO GO TO NOKIA CARE CENTER AT JORHAT(PH NO-03762304647).I WENT TO NOKIA CARE AND THEY HAVE TAKEN MY DEFECTIVE SET FOR REPAIR.AFTER FEW HOURS THEY HAVE GIVEN BACK THE SET BUT IT WAS NOT OK.IT HAD THE SAME PROBLEMS.AGAIN NOKIA CARE HAVE TAKEN BACK MY SET FOR REPAIR.AFTER LONG 15 DAYS THEY HAVE GIVEN BACK MY SET BUT THE SET WAS NOT OK AND IT HAD THE SAME DEFECTS.I ASKED THEM TO REPLACE MY SET BUT THEY REFUSED TO DO SO.I HAVE GIVEN MANY E-MAILS TO NOKIA CUSTOMER CARE BUT NO USE AS TILL TODAY I AM WITH MY DEFECTIVE SET.THE COST OF THE SET WAS RS.6400/-.NOW I AM MENTALLY DISTURBED AND UPSET WHICH IS CAUSING ME FINANCIAL LOSS IN BUSINESS.PLEASE DO THE NEEDFUL SO THAT I GET PROPER JUSTICE