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Complaint #424 — Amit Khurana

Filed: 2 Dec 2012  ·  Address: House No 16, Sector 23, Gurgaon
Dear Consumer Redressal Team, Please read my below Case with Whirlpool when their engineer Name Naved created this defect in my machine deliberatley to earn money from customer, The machine was under 30 days warrantly with Whirlpool ... I am raising complaints against WHIRLpool everyday but no-one from whirlpool want to pay for this fault. I will never ever but the WHIRLPOOL product.. Request you to help me or publich this article on the website so atht many consumers can read abut WHIRLPOOL inferior product quality and inferior service and cheater attitde. Rgds Amit 9818080018 This is regarding complaint rased with Whirlpool, I raised a complaint with whirlpool where my machine was not getting on.. I raised a comlain with Whirlpool:and they had sent the person at my Home... There was some loose connection, and in just 5 mins the machine was working... However the prson unscrewed my machine, and for no effort except for unscrewing the bolts and acrews , the person asked me Viisting Charge, I paid him 300/- for visiting. After he went , I check that Screws were open and lying on Side, and the mechanic had not screwed the screws, and they were lying on side of machine.. I called them again and since the call was within 30 days, I was not charged for the visit, the person screwed the Machine and closed the open board on the back. But since then New problem occured, and my wife asked him the error he started asking for money. I allowed him to go and called up Whirlpool Customer care, asking them, that this NEW error is created by Whirlpool Mechanic.. My complain no is still Open and WHIRLPOOL is not helping me. Service Request number: HR1112007084 raised on 24th Nov Another Service code raised when Agent refused to come and misbehaved on phone: Service Request number: HR1112007250. Bill of Arian which is Whirlpool vendor, who created this NEW fault in my machine is attached. I offer all my assistance in bringing this to public and medic so that , CONSUMERS DO NOT BUY WHIRLPOOL MACHINES AND I COULD DEFAME WHIRLPOOL. The Engineer visisted on 27th November and told inlet value is problem.. BUT MY QUESTION TO WHIRLPOOL IS THAT ENGINEER DELIBERATELY CREATED THE FAULT....FOR MONEY... AND WHIRLPOOL SHOULD GET THIS CORRECTED....ELSE I WILL DO WHATEVER IT TAKES TO DEFAME WHIRLPOOL AND TAKE MY COMPENSATION FROM WHIRLPOOL.....

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