Consumer Redressal

Consumer complaints & judgements portal
Furnitures Active

Complaint #4219 — Sunil Dash

Filed: 25 Jan 2014  ·  Address: Housefull Furniture(www.housefull.co.in)
Company Name: Housefull Furniture website:www.housefull.co.in I had ordered a sofa online from Housefull furnitures with HDC No 9952/2014/31. Prior to ordering the sofa I had confirmed with one of the Houseful representatives(a lady) whether cushions are included that too twice and she had said yes .I also said that in product information nothing is mentioned about cushions but she said cushions are included.Even after the order another representative(a boy) who called in the evening to mention product delivery date also confirmed that cushions are included.But at the time of delivery cushions are not provided.And on calling the Housefull support guys about non delivery of cushions along with sofa set they say cushions are not included in the set.Very cheap tactics and a false committment .Why would anybody lie that too when i have paid 20000 for this sofa..Really bad.Request you to please escalate this. Also no details have been provided about the warranty

‹ More Furnitures complaints File your own complaint