Consumer Redressal

My name is Saket Ojha. For the past 2 years I have been suffering as a consumer at the hands of PANASONIC INDIA. I had the misfortune of purchasing a high end plasma TV (P50VT20D-3D) on the 21/01/2012. This letter is a follow-up to the crap that I had to put up with your pathetic company which has compelled me to go legal against your organization. The ordeal that I went through in 2012 ended with PANASONIC INDIA reluctantly replacing both my television sets finally in October 2012. I was given a replacement fro my 50” TV – P50VT20D3D & a 42” 3D plasma (P42XT50D) instead of P42X30D/S as the same had gone out of production. The P42XT50D abruptly stopped working on 10th November 2013. A complaint was lodged on 11th November (PL-ASC-1311-071900) with a stern request not to send HIRA ELECTRONICS to touch my television. The complaint was attended a week later after I made more than 20 calls to your toll free number. Even after mentioning a 100 times, HIRA ELECRONICS was sent across. Jaiswal